SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AR3 Tactical (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ar3tactical.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product. Has enough pockets and spacious. Recommend you buy the 50lt.
Material very good. All perfect as described.
Super bag at the top I recommend
Very good and beautiful, arrived ahead of time.
Very good!
Product quality flawless. I was quite surprised. Recommend!
Top Kids are very happy
Great Perfect
Perfect.
Backpack spacious… Material looks good quality Let's see how long will resist…
good item! received within 7 days! very satisfied
Ótimo produto
Thank you for the good quality and fast delivery.
This waterproof weatherproof backpack Is the best I have ever used so far, Nylon material and lots of pockets. It expands for lots of stuff but it is very slim when you need to carry just a little stuff. Great engineering. Great workmanship. Very light and very strong. I am impressed. Also, fast shipping. D Bowen Newdale, Idaho USA
Mochila top
hello Safely it has received the goods. I am satisfied with the fast speed. You are a trustworthy shop. Thank you very much. Goodbye! I am Japanese. I'm not American!
Vety nice!
Good Product, well constructed! Looks just like the image provided
Nicely made backpack for up to 3 days, I haven6 backpacks for different uses, and shipping was spot on. Just as pictured.
great quality bag. i wish it was cheaper. Nonetheless, it worths the money. strongly recommend
Great bag, will be trying to purchase a few hundred more. Thanks Dude
Excellent product!
Confused material. There were bags of such not quality and after a while just started to fall asleep (inside there was a crumb from the paint falling off the "frame" of the fabric). So it will only be clear with time. And so good. Pockets are many, but I thought the volume will be more.
Everything is perfect!
Great, fast delivery
The order to salska reached quickly in 2 weeks. The backpack is good. Sewed qualitatively but at 50L. Does not pull from the power of 20.on one-day exit will go. for the fisherman the most it. but for hunting it will not work (well, if hunting is running and only only
Backpack norms, I expected that it would be more but in principle everything is fine. Lots of offices. Stitched well, locks look durable. Nothing sticks out anywhere, you can not see the thread. I recommend to buy. Shipping fast. The material is quite dense to the touch.
Very compact and it fits much into it. It can be very good wear.
Perfect. Quality. Good zippers. Speed on shipping. Serious and professional store.
wow so fast! I ordered this on August 5th and today is the 12th wow this will be lovely thank you!
Good quality, but the backpack looks smaller than 50 litres.
Apparently good quality. Tough and good print.
Arrived in 11 days. Good quality. Size is exactly the way it was described on page. Not too big and not too small.
Really impressed with the quality. Excellent!
Great
Backpack Chic transformer you can make any size take 50L most that fotkal of course not on yourself but I will say so on me it very much goes I wear coffee 2 liters of of of that take will not regret
Great bag...love it!
came as expected very happy
Size as the store says, I love it, very spacious to travel or change clothes for gym, beach or work, comfortable to wear and adjustable. As seen in pictures taken by me, you see the size for you to see and make an idea that it's coming well, I recommend this seller.
Not liked loved many thanks
It is excellent, very large, resistance only will know after some months of use, however looks good, pictured it full and all Q fit it, would still more if I arrumasse right
WONDERFUL BAG AND SUPER FAST SHIPPING TO USA 1 week…THANK YOU
Excellent quality and arrived very quickly. I'm very satisfied.
Arrived prior recommend great product
Product quality as described. Arrived on time.
I am really enjoying use…
To be honest, I'm pleasantly surprised; excellent quality backpack. I strongly recommend.
small but works and is built good
Excellent material reinforced, store recommend, arrived fast.
Fast delivery, the goods are exactly descriptions, I recommend the store