SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AR3 Tactical (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ar3tactical.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery to Moscow within three weeks. The box is all crumpled like after football, I will look at performance.
I thank the seller it is really good and practical
Super lrvushka I take the second one, everything is visible and audible)
Still not tested but all came right well packed.
Great camera recommend the seller
All as in the description, photo and video quality is good.
Product defective. The USB port not works. The camera not alloy.
Excellent thing, the setting is convenient, the camera shoots perfectly, in pm and at night. I put it in the garden at night to check the night shooting-took off a black cat. Took 2 PCs for 1900. So I advise, a good thing. The manual is true in English, but it's not a problem, there and so everything is well-painted
Nothing. a. Say after leaving a week.de out in the rain for. t 2 days they always work
Order ECB come quickly. My husband happy
Conform to the description To test now
Fast shipping and packaging excellent. Thank you
Came in a complete set. Visually intact. After use, I will complement the review
Delivery 26 days to Belarus. track tracked. Description matches. After use I will add.
There was a svidce of the same people. Recommend.
The product priishov shvidko, in a set of batteries and Carty PAMI 'yati is not present. The trap is a video maximum of 10 seconds, the sweat is cut 15 seconds and znov znii is 10 seconds. There's a photo of me in front of video. There was nothing wrong with the mixed stuff. Photo/Video garne. City: mausimalna video trivalism.
Very good well packed recommend
All Right. Thank you. Francis