SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AR3 Tactical (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ar3tactical.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good price, quick delivery , definitely recommend this seller!
Everything came before the deadline, the kit is full, the condition is excellent, without jambs, many thanks to the seller, I recommend. How to check the work I will complement the review.
For 11 days in Syktyvkar, we will test, as I will add;)
Everything came out, packed well. I have not checked the work yet.
It looks like norms. No damage. Recommend.
Received. All is OK. Packed well. Haven't tried yet.
Checked, communication catches, sends to the Mail
Great greetings from Macedonia,ty all ok
Everything is fine but with a hemorrhage setting! But on the site hrushi.ru helped.
Quickly came, while I did not check, I will write off .....
Very good product
Came the parcel, everything is fine, though there was a fairly crumpled box, but with a photo-box all right, you will need 8 AA batteries, there is a menu. I understand the settings, while everything suits, as it will show itself in work, then I'll add a review.
Excellent 9 Volt trap made friends with Gazprom mobile he is the same body 2. Checked in the field is the only minus when the side pass when the sensor is triggered immediately photos, that is, do not install in the frame to get and the settings on the delay are. From the moment of photo and until the video is turned on, 17-20 seconds. The angle of the camera is not 120 degrees rather 90 so with a photo of such a kasiak. In general, it is solved by installing 6 or 9 shots of a fraction of a second but enough. In general, I recommend to buy
Promised to deliver by October 28th. Received on November 15th. Claims only for delivery-why voice the timing if they are not executed? To quality and packing there are no questions-all at the highest level!!!
The camera works. No complaints. Reasonable delivery time, carton packing.
all works great, also sends image via email.. thank you
Really quick
Camera came pretty quickly. The box a little wrinkled. Pictures of does, but does not send. Most likely not understand the settings